BBB Hot Topics: October 2017

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Better Business Bureau

 Take a look at BBB’s hot topics for October 2017


  1. In wake of recent events ranging from hurricanes to earthquakes to the Las Vegas shooting, people are looking for ways to help. Before you give to a charity, visit give.org first to see how your donation is being used to help those in need.
  2. Beware of scammers claiming to be Equifax representatives. These con artists ask for your personal information over the phone to “verify your account information.” This is merely a scam to phish for your information.
  3. The email that you received from “Netflix” may be a fake. If you spot an email from Netflix in your inbox requesting your banking information, delete it! Netflix does not ask for this type of information through email. If you suspect an issue, contact Netflix directly.
  4. Disney is not giving away free tickets to Disneyland and Disney World through social media posts. If you click on the link, it will send you to a phishing site, and you will never receive any tickets. Don’t fall for it!
  5. If you get a call from the Reader’s Digest prize department, hang up the phone! These con artists tell consumers they have won thousands of dollars or a new car – all you have to do is send in a small fee to cover taxes.
  6. A local consumer reported a call from a “business management service company” that wanted to discuss business matters. When he asked what the “business matters” were, the caller wanted information like his address, mother’s maiden name, and social security number. Never give out information like this over the phone.
  7. Medicare is not calling and offering free back or knee braces. Consumers are receiving these phony calls from “Medicare representatives” that they are eligible to receive these free products – just provide your social security number or other personal information to verify. Don’t fall for it!
  8. Don’t fall for phony debt collection phone calls. A local consumer was told he had an outstanding debt, and the scammers demanded money immediately or he would be arrested. Don’t fall for these threatening tactics – ask the company to send you something in the mail.
  9. While work-from-home jobs are great opportunities, beware of the scammers out there! While searching, if a company is asking you to pay upfront fees to cover training or supplies, stay away.
  10. Are you using the new BBB App? It is available in the App Store and Google Play or can be easily downloaded by visiting bbbapp.org in your smartphone browser. This app makes it easier than ever to find out information about businesses you can trust. Try it today!