- Special Sections
- Public Notices
Severe weather can cause damage that prompts homeowners to seek repairs in a hurry. The Better Business Bureau advises consumers to take a deep breath and check contractors out before signing a contract.
BBB recommends consumers ask contractors for local references and check with those customers to see whether they were satisfied with the work. If possible, inspect completed projects as well. If customers are pleased with the jobs, they’ll probably be proud to show off the results.
The BBB has the following tips for hiring contractors:
Consumers can check contractors’ Reliability Reports on the BBB website, www.bbb.org. The reports give a letter grade from A+ down to F that indicates a company’s performance on 16 weighted factors, including its response to any complaints.
On the Louisville BBB’s website, www.louisville.bbb.org, our “Request A Quote” feature can connect consumers with contractors that are BBB Accredited Businesses. These businesses have pledged to comply with BBB standards, such as advertising honestly, honoring promises and responding to customer complaints. When you click on the “Request A Quote” button, you can select the type of business you are searching for and narrow your search to businesses within a specified distance from your home. At that point, you may either contact the businesses directly or ask them to contact you. “Request A Quote” has a contact form that allows you to describe your project and ask contractors to contact you about it in the way you want to be contacted – by phone, e-mail, mail, or fax.
For more information to help you make smart, informed decisions about projects around your home, check with the BBB by going online towww.bbb.org or by calling 800-388-2222.