SHEPHERDSVILLE -- Before the big ice storm, many electrical customers were concerned with their bills in December.
Randy Burba, spokesman for Salt River Electric, said the co-op received many phone calls when bills were up significantly over their November statements.
The increase had nothing to do with any billing hike, said Burba.
Salt River has not had a rate increase approved by the state Public Service Commission since 1993.
However, several factors led to customers seeing a sharp hike.
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