Hospitality training set to help assist employees aid visitors

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By Thomas Barr

 SHEPHERDSVILLE – Who makes the biggest impression on those visiting Bullitt County for the first time?

It could be the convenience store clerk. Or it could be the person working at the local restaurant. Or it might be the hotel clerk who is greeting them during registration.

The saying about only getting one chance at a first impression and that it is that first impression which may be the lasting impression holds true.

To help make sure the visitors’ first impression of Bullitt County is a good one, a hospitality training session is being planned for May.

The Shepherdsville-Bullitt County Tourist and Convention Commission were in full support of a seminar planned for May 22 at Paroquet Springs Conference Centre.

Tourist director Troy Beam said the 2 p.m. session would be open to anyone in the community.

“We’d like to have a big turnout,” said Beam, whose task is to get people to visit the county and spend money.

Anyone who deals with customer service should take advantage of the training, said Beam.

Flyers will be sent to the businesses.

When people visit the county, Beam said it is important that local individuals know the answers to the questions they ask.

Many of the questions may deal with issues such as local attractions, places to eat and stay or just directions.

Beam hopes to make the training an annual event.

Alex Wimsatt, assistant tourist director, said that the hospitality association in the county talked about the issue and was very supportive.

Anyone wishing to participate in the training should contact Wimsatt at 543-955-7009.