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SHEPHERDSVILLE -- The transition between Time-Warner Cable taking over the Insight Communications territory in Bullitt County has not always been a smooth one.
Ben U'Sellis of Time-Warner said things have gotten better.
But magistrate Joe Laswell isn't impressed.
In fact, he is upset and there are others who share his sentiment.
Laswell estimated that between himself and his wife, over 35 calls had been made to the company's call center hoping to get issued directed.
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