This holiday season, BBB wants to remind consumers to know their rights before making a purchase.
“Each year BBB receives calls after the holidays from upset consumers who are stuck with items they can’t return,” says
Reanna Smith-Hamblin, Communications Director for the BBB in Louisville. “Consumers should familiarize themselves with the seller’s return policy before making a purchase to prevent any confusion in the event the item they purchased needs to be returned.”
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