BBB Hot Topics: September 2017

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Better Business Bureau

 Take a look at BBB’s hot topics for September 2017:

1. When disasters strike, scammers come out of the woodwork. Before you give to help Hurricane Harvey victims, check out the charity at give.org first to be sure your dollars are going to a legitimate charity.

2. Protect yourself from identify theft! Attend BBB’s FREE document shredding and electronic recycling event on Oct. 7 from 6 am to 11 am at 12501 Shelbyville Rd, Louisville, in the Kroger parking lot. Bring up to 4 large boxes or bags of documents for shredding. Accepted items for electronic recycling include cell phones, PC towers, and laptops. Printers and computer monitors cannot be accepted.

3. Business owners: Beware of a fake directory invoice. A local business owner received a bill demanding over $2,000 for an overdue balance. Do your research on any company before you send money.

4. If you receive a phone call offering you student loans for an upfront fee, hang up! A local consumer was asked to send $500 for a $9,000 student loan. The caller ID showed up as the local courthouse. Don’t fall for it!

5. Local consumers continue to fall for puppy scams. If you find a puppy online and are asked to pay fees by wire for shipping costs or deposits, be wary – you may not get your new best friend.

6. Beware of text messages that ask for your debit card PIN. One consumer received a text from “Chase” regarding her mother’s debit card. The scammer said her mother forgot her PIN and asked if the consumer knew what it was so it could be activated.

7. Don’t say yes! The “can you hear me?” calls are still going around. These con artists are wanting you to answer “yes” to this simple question. If you pick up the phone and they ask, just hang up!

8. There is no government service that will pay your utility bills in full. Consumers nationwide are receiving calls claiming the federal government is offering a new program that will pay all your utility bills for one month. All you have to do is provide your social security number. This is a scam.

9. If you receive a call from “Apple Support” saying your iCloud account has been hacked, just hang up. These scammers ask for remote access into your computer so they can “fix” the issue. If you suspect a problem, contact Apple directly.

10. If you are selling items through Craigslist or other sites, be wary of a check overpayment scam. Scammers are sending fraudulent checks for more than the cost of the item and then ask the seller to wire the overage back to them.