BBB Warning: Beware of Super Bowl ticket scams

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 Now that the teams have been chosen for this year’s big game, Better Business Bureau is warning consumers about possible ticket fraud.

The secondary market can be great for non-season ticket holders, occasional fans, or those making a last-minute decision to see the big game, but to avoid disappointment, make sure your tickets are legitimate.

BBB offers the following tips for safe ticket purchases:

Check out the seller/broker. Look them up on bbb.org to see what others have experienced. Check to see if they are a member of the National Association of Ticket Brokers (natb.org). NATB members offer a 200% guarantee on tickets that don’t arrive in time for a game, concert or show.

Know the difference between a ticket broker (a legitimate and accredited reseller) and a ticket scalper (an unregulated and unlicensed ticket seller).

Look for secure websites that have https and a padlock on the page.

Check the ticket broker’s refund policy. Only buy from a ticket reseller that provides clear details about the terms of the transaction.

Always use a credit card so you have some recourse if the tickets are not as promised; do not use cash, wire money straight to the seller, use gift cards, or use a prepaid debit card.

Be cautious of Craigslist. Craigslist does not provide a guarantee if you get scammed. If possible, conduct the transaction in a public place and don’t pay any money up-front.

Check out the seats ahead of time. Always ask for section, row, and seat number to avoid obstructed view seats or seats that do not exist. Also ask for a picture of the tickets so you can confirm the tickets match the venue.

If you believe you have purchased a counterfeit ticket, immediately report it to the NATB’s hotline at 630-510-4594 and file a complaint with BBB at bbb.org.

For more consumer tips, visit bbb.org or call 1-800-388-2222.