Better Business Bureau at the KY State Fair

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Plus, Tips for while you are at the Fair


Your Better Business Bureau will be out at the KY State Fair! Stop by booth MS-12 in Main Street, KY in the South Wing of the KY Fair & Exposition Center. Pick up the latest BBB Wise Buying Guide – hot of the press, and also get information on scams, internet safety, credit, and more!


Here are more tips while you are out at the fair:


Don’t give your information out to everyone who asks. There will be plenty of opportunities to enter your name and contact information into drawings for a number of prizes. By giving the promoter your name, phone number, and address, you could receive unwanted credit cards in the mail as well as unwanted phone calls from telemarketers.

When you sign up to win a prize, you are establishing a business relationship with the company promoting the prize. The business may then contact you regardless of the no call list registration, due to that relationship. The business may also sell their contact lists to third parties warranting even more annoying calls, emails, and mail.

Beware of new products on display. You may see the item on display as “the next best thing,” but be smart. Ask questions about the product, and the company selling it. BBB suggests asking the following questions:

·        How long has the company been in business?

·        Does the exhibitor have a telephone number and address where they can be reached should the product be defective?

·        Is there a warranty or guarantee covering the product?

·        How long is the product covered?

·        If the product is defective, can the consumer get their money back or do they have to trade the damaged product for a new one?

·        Can you get the refund or exchange policy in writing?

·        Does the company have a good rating with BBB?

Guarantees may give consumers a false sense of security, as a guarantee is often only as good as the company that stands behind the guarantee.

Before consumers buy, they should check the product itself. Consumers need to make certain the materials and construction are up to the actual product's reputation. Also check the packaging. Does the item inside the packaging resemble what’s on the outside? The printing on the packaging or the actual construction for counterfeit products is often of poor quality and is a telltale sign the product contained is counterfeit. And remember, if the deal seems “too-good-to-be-true,” it probably is. 

For more information, go to bbb.org or call 1-800-388-2222.